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Setting up problems

Thread began 5/03/2010 11:29 am by kanga | Last modified 5/11/2010 1:59 pm by Jason Byrnes | 1859 views | 12 replies |

kanga

Setting up problems

Hi everybody
I'm very new to php and mysql and having purchased the User Registration Solution am having problems getting everything to work. I've setup a database on my server and have uploaded the files to the root directory but l cannot login through the admin page. It will not accept my username or password. Its probably something very simple in my settings but l'm pulling my hair out trying various permutations.
I would be most appreciative if someone would contact me and possible look at my site and check my settings etc.
Look forward to hearing from anybody who could help a newbie.
Regards
Keith

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
login.php

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darryl394578

Setting up User Registration

I'm a newbie, too, and need help. most aspects seemed to be okay. I was able to register and the info went into my database. Now that has changed, but I may be able to ge that back. I cannot get the email to be sent. I asked my hosting company if they supported the php mail()function and the answer was, YES, but I can't get it to work.

Also, after hitting submit on the registration page, should it go to a different page? How do I point it to the page I want?

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Jason ByrnesWebAssist

yes, the registration page should redirect to the profile page, If it does not, it is most likely because the email behavior is not being triggered, so the two problems are most likely linked to the same cause.


can you send a copy of the registration page so I can examine the code.

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darryl394578

I'll show my ignorance here, but, I tried to attach the php file and it doesn't accept that format. Then I copied the source code to Word and tried to upload that, but the file size was too large. Please walk me through what I need to do to send you my registration page.

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Jason ByrnesWebAssist

please compress the php file to a zip archive and attach the zip file.

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darryl394578

Sending file

Here's my user_Registration.php file.

Attached Files
users_Registration.php.zip
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Jason ByrnesWebAssist

the most likely culprit is validation.

find the following:

php:
if ($WAFV_Errors != "")  {

    PostResult($WAFV_Redirect,$WAFV_Errors,"usersRegistration");
  }




and change it to:

php:
if ($WAFV_Errors != "")  {

    die($WAFV_Errors);
    PostResult($WAFV_Redirect,$WAFV_Errors,"usersRegistration");
  }




this will write a comma separated list of failed validations to the screen that we can use for troubleshooting, please post back this information.

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darryl394578

The error was: ,19 that's all.

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Jason ByrnesWebAssist

validation 19 is the user country:

php:
$WAFV_Errors .= WAValidateRQ(((isset($_POST["UserCountry"]))?$_POST["UserCountry"]:"") . "",true,19);





looks like you have deleted the user country form element, so you will need to delete that line from the validation.

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