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CMS2 login

Thread began 4/25/2010 4:56 pm by ron.haysbert231945 | Last modified 4/29/2010 9:35 pm by Eric Mittman | 1972 views | 7 replies |

ron.haysbert231945

CMS2 login

After entering my username and password at the login page the page doesn't go anywhere. Is there another setting I need to correct in order to login in to CMS2.

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Eric Mittman

What is in the URL when you try to login? It should let you know if you are being redirected from another page. You can also check in the db in the wa_settings table to see the username and password it is expecting.

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ron.haysbert231945

CMS2 Login

admin
removed for security
This is just a test site....

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Eric Mittman

When I visit the login page and attempt to login with the supplied username and password I see this at the end of the URL:

users_login.php?accesscheck=/powercms2/powercms/admin/index.php%3F

This tells me that it is failing the access check on the index page. This access check should be based on the rules applied to the page and the values that are held in the wa_settings table in your db. Did you have a previous PowerCMS installed on the server or any other solutions that have an installer? If so the username and password you set during the install might not be the correct ones to access the pages. You can check on this by viewing the wa_settings table in the db. You should see the username and password here. If you can't get in with these values post back and let us know so we can look into this further with you.

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ron.haysbert231945

Database

I attach a jpg , with a copy of the DB

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Eric Mittman

Did you install this over an existing PowerCMS? I have opened a ticket for you on this issue so we can exchange some more details in private, please update the ticket by logging into the site and visiting your support history.

supporthistory.php

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ron.haysbert231945

update ticket

Yes I did install this over an existing CMS. I will delete the other CMS's and try reinstall the CMS2. How do I update a ticket.

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Eric Mittman

To update the ticket go to your support history and find the ticket, then click on the update button, here is a link to the support history page:

supporthistory.php

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