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Your security code entry did not match the image

Thread began 4/22/2010 4:57 pm by tolushayoo193471 | Last modified 4/23/2010 5:33 pm by Jason Byrnes | 3844 views | 7 replies |

tolushayoo193471

Your security code entry did not match the image

Hi, just uploaded the contact form solution pack, i only change the dommie email to my email address in WA_Global.php then reuploaded all i tried test it, but when i submit the form the captcha image kepts on displaying "Your security code entry did not match the image." and it's actually matches it and i dont know why it kept on showing these, since the security code i entered it the wright one.

thank you

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Jason ByrnesWebAssist

the first place to start is to test your servers session management.

See the following post for a script you can use for testing session management on the server:
showpost.php?p=23826&postcount=2

Please post back a link to your contact page and the sessionTest.php file.

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tolushayoo193471

thank you, here is link to the pages:
session test: sessionTest.php
contact page: contact_styled.php

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Jason ByrnesWebAssist

hmmm, session management is working on the server.

lets try this to help troubleshoot, find the following code:

php:
if ($WAFV_Errors != "")  {

    PostResult($WAFV_Redirect,$WAFV_Errors,"contact");
  }





and change it to:

php:
if ($WAFV_Errors != "")  {

    die("<pre>Sessions: ".var_dump($_SESSION)."</pre><br /><pre>POST: ".var_dump($_POST)."</pre><br />Errors: ".$WAFV_Errors);
    PostResult($WAFV_Redirect,$WAFV_Errors,"contact");
  }




this will help me see what's going wrong.

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tolushayoo193471

thank you i've done that and here is the errror

array(2) { ["random_answer"]=> string(6) "monday" ["WAVT_contact_Errors"]=> string(0) "" } array(7) { ["Contact_Name"]=> string(0) "" ["addblock"]=> string(0) "" ["Email_address"]=> string(0) "" ["seconddblock"]=> string(0) "" ["Comments"]=> string(0) "" ["Security_code"]=> string(0) "" ["Security_question"]=> string(0) "" }
Sessions:


POST:

Errors: ,1,2,3,4,5

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Jason ByrnesWebAssist

hmmm, doesn't look like the captcha session is gettting set.

try changing:

php:
<img  src="WA_ValidationToolkit/WAVT_CaptchaSecurityImages.php?noisecolor=<?php echo $WAGLOBAL_Captcha_Noise?>&bgcolor=<?php echo $WAGLOBAL_Captcha_BG?>&textcolor=<?php echo $WAGLOBAL_Captcha_Text?>&transparent=<?php echo $WAGLOBAL_Captcha_BG_transparent?>&characters=<?php echo $WAGLOBAL_Captcha_Characters?>&width=<?php echo $WAGLOBAL_Captcha_Width?>&height=<?php echo $WAGLOBAL_Captcha_Height?>&font=<?php echo $WAGLOBAL_Captcha_Font?>" alt="security code" /><br  />



to:

php:
<img  src="WA_ValidationToolkit/WAVT_CaptchaSecurityImages.php?field=1&noisecolor=<?php echo $WAGLOBAL_Captcha_Noise?>&bgcolor=<?php echo $WAGLOBAL_Captcha_BG?>&textcolor=<?php echo $WAGLOBAL_Captcha_Text?>&transparent=<?php echo $WAGLOBAL_Captcha_BG_transparent?>&characters=<?php echo $WAGLOBAL_Captcha_Characters?>&width=<?php echo $WAGLOBAL_Captcha_Width?>&height=<?php echo $WAGLOBAL_Captcha_Height?>&font=<?php echo $WAGLOBAL_Captcha_Font?>" alt="security code" /><br  />
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tolushayoo193471

thank you, i think the error is still the same

array(2) { ["random_answer"]=> string(3) "wet" ["WAVT_contact_Errors"]=> string(0) "" } array(7) { ["Contact_Name"]=> string(4) "GHHH" ["addblock"]=> string(0) "" ["Email_address"]=> string(18) "tolushayoo@aol.com" ["seconddblock"]=> string(0) "" ["Comments"]=> string(7) "cvbcbvc" ["Security_code"]=> string(0) "" ["Security_question"]=> string(0) "" }
Sessions:

POST:

Errors: ,4,5

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
login.php

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