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Frustration with your activation process

Thread began 4/21/2010 12:05 pm by victor367017 | Last modified 4/27/2010 5:03 pm by jon_upton | 761 views | 1 replies |

victor367017

Frustration with your activation process

I go between working with my desktop and laptop for when I am on the road. It seems that EVERY time that I move from one to the other I have to deactivate my subscription and then re-enter my password FOR EACH PRODUCT and there is different one for EACH of your products.

It would be nice to have a single password for all of my subscriptions instead of one for each product. In addition, the deactivte and re-activate is a real pain. As a matter of fact I have started to use OTHER products more since I do not have to go through the deactivate and re-activate with them.

When it comes time for my renewal of services cost will be an issue as well as the FRUSTRATION that I face with your process.

You really should make that easier for the user.

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jon_upton

Join the extension library

You get two installations of everything extension wise so no more faffing about

regards

Jon

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