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html editor

Thread began 4/10/2010 9:25 am by 27100169 | Last modified 4/15/2010 8:00 pm by Eric Mittman | 1303 views | 7 replies |

27100169

html editor

I'm trying to use HTML editor, I can upload images to the server but not see the preview and I can not use the advanced editing features.
I enabled "Allow Advanced File Management" and "Allow file upload" in "settings editor and I have activated" Enable File Management "in Site Settings. The connection to the mysql db is up and running.
I put an example link:
index.php
Try clicking the button "search server" property panel image.

Thanks.

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Eric Mittman

When you click on search server what is the interface that you see at this point? You say that you can upload files without issue, how are you initiating the upload of the file? If you can please post back and provide some screen shots as these would be most helpful for us to understand what you see and are experiencing.

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27100169

View images: remote.jpg is how I see the interface on the remote server.
The other image local.jpg is how I see the localhost interface with all features.
You can also try to load an image on the server. This is the link: index.php
I can not use the advanced editing features like in localhost.
server configuration at info.php .
sorry for my english
Thanks.

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Eric Mittman

It seems as thought the advanced file management is not enabled on your remote server. If you can please post back with a copy of the page that has the iRite instance on it as well as a copy of the HTMLEditor folder from your site root in a zip archive. I will use your files to do some testing on my end to help determine what the problem may be.

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27100169

The required zip files are HTMLEditor_AND_PAGE.zip
Thanks.

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Eric Mittman

I was able to use your files and when I test it I get the full set of advanced file management. The only thing that I needed to do was to load the db that I had in place for my live version.

When I loaded this db locally I was able to use your files to get at the advanced file management features. You should try doing this on your local testing server, load the db that you have from the live server that includes all of the kfm_ prefixed tables. If you have any more trouble with this let me know and I can open a ticket for you.

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27100169

I had already done this test.
Anyway, I uploaded the db from the remote server to the local server and I can use the advanced features only on the local server.
As you can see this link on the remote server index.php advanced features do not work.
You can see the configuration of my remote server at this link info.php
Please open a ticket for me
thanks

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Eric Mittman

There must be something on your live server that is interfering with this. I have opened a ticket for you on this issue. To check the status of your ticket or update it login and visit your support history.

supporthistory.php

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