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eCart checkout wizard error

Thread began 3/09/2009 7:50 am by te_araroa319945 | Last modified 3/12/2009 6:15 pm by Ray Borduin | 2005 views | 6 replies |

te_araroa319945

eCart checkout wizard error

Hi,
Hopefully someone can help with this!!
When running eCart Checkout Wizard,on the Payments Section Step 1 of 1,I enter my pay pal member ID click next and receive this error - 'While executing onMouseUp in WA eCart CheckoutWizard.htm, a JavaScript error occured'. This message appears twice, and I can't get any further. I'm using Dreamweaver CS3 and eCart version 4.1.5. This has only started happening since i downloaded and installed the latest version. Previous version worked fine.
Thanks for any help
Colin

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Ray BorduinWebAssist

You are the second user to report this problem. We don't know the solution yet, but I would like to look into it with you directly if you are available.

Please post a support incident including your phone number and reply to this message with your incident ID. I will contact you to resolve this issue directly.

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te_araroa319945

Hi Ray,
Thanks, Here is my Ticket number 82859.
Colin

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CraigRBeta Tester

error in pages.js

is this the same javascript error which was caused by line 310 of pages.js ?

i logged a support ticket for this problem recently and was provided with an updated js file

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Ray BorduinWebAssist

That is possible. I haven't had a chance to look into it yet so I don't know. Thanks for the suggestion though, I'll check early to see if that is the problem.

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mark321888

While executing onMouseUp in WA eCart CheckoutWizard.htm

Make that 3 people that have had this problem.
I'm at a standstill on my development now.
Haven't called in. No ticket number.
Waiting to see what happens in this thread.

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Ray BorduinWebAssist

Try the solution listed at: showthread.php?t=145

I think it is most likely the cause.

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