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No UE4 & No eCart!!!!!!

Thread began 3/22/2010 7:20 am by web_assist_mail157665 | Last modified 3/24/2010 7:35 am by web_assist_mail157665 | 1088 views | 11 replies |

web_assist_mail157665

No UE4 & No eCart!!!!!!

Removed DF Pro and UE3
Removed eCArt 5.00

Installed UE4
Installed eCArt 5.01

Now no eCart or UE????????

I really can't believe this is happening

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web_assist_mail157665

Yet another reinstall. Another hr down the pan. Still haven't reinstalled all my extensions.

No UE4 Icon in Webassist Insert Bar
Only a Progress Icon

Can insert UE4 via server behaviour - but I dont think this is giving me all the options to set up my email.

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web_assist_mail157665

No email being sent

here we go again!

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Ray BorduinWebAssist

Drag and drop the universal email error message from the bindings panel. That will tell you why it isn't sent or if it says it sent successfully then look in your spam folder.

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web_assist_mail157665

Nothing - its not even getting set
$_SESSION["waue_form_uk_events_2_Error"] is empty

Also - where is the UE4 Insert Icon?
And how do I manage the mailing list time intervals
And how do you set up a trigger to check more than one button/form field

Client doesnt want an email everytime an item from the events list is edited
but does want one everytime it is edited and the publish checkbox is checked


something seems very amiss here

btw - this is exactly the same email server and email I have running from an UE3 email on the same site
that's working (all be it having to make my own trigger and loose the editablility of the SB)

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Ray BorduinWebAssist

So maybe your email trigger isn't firing? Is your form action pointing to the page where the email is applied? What is the trigger that you are using to send the email?

The "To" button will take you to a page that allows you to set the time intervals.

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web_assist_mail157665

Sorry Ray - I know you are trying to help
but after 2 hrs I've had to drop Webassists Universal Email 4 product completely
It's cost too much time and money.

Will be looking for a refund until the extension is fixed.

Reverted to the old Adobe Dreamweavers Developers Toolbox
Email sorted from recordset in under a minute.
Only sent (triggered) after insert or update and when publish checkbox on submit form is set.

I really think the WA products need testing by a group of users
very much like the InterAkt products were.

I'll stick my head up a volunteer as a gesture of goodwill.

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Ray BorduinWebAssist

Did you have a redirect in your insert or update that would cause a redirect before the email trigger could fire? That is a common mistake. It is thoroughly tested and I suspect your problem is not a bug, but a mistake in implementation.

I'd gladly open up a support incident to investigate what might be going wrong, but you haven't given me enough information to diagnose the cause. I do have that one guess based on the one line of information you actually give about your problem:

"Only sent (triggered) after insert or update and when publish checkbox on submit form is set."

To clearly diagnose a problem with a definite answer, I would need a little more background information. I still don't know that there is a fix for the extension that is necessary in this case.

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web_assist_mail157665

OK

Thanks for posting.

Need to get some pages out - will report back when I get some spare time.

Thought for the moment - could the WA interfaces do a better job. It really shouldn't be that difficult. I'm serious about that user testing.

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Ray BorduinWebAssist

We have a small beta testing group and extensive in house testing. If you are redirecting before our code runs, no amount of changing our code will fix the problem. I'd like to understand the issue before presuming a direction to address it.

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