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FastCGI Error

Thread began 3/18/2010 1:34 pm by michel336265 | Last modified 3/25/2010 2:38 pm by Jimmy Wu | 1366 views | 7 replies |

michel336265

FastCGI Error

When trying to use the power gallery I get the following error :

FastCGI Error
The FastCGI Handler was unable to process the request.

Error Details:

* The FastCGI process exceeded configured activity timeout
* Error Number: 258 (0x80070102).
* Error Description: The wait operation timed out.

HTTP Error 500 - Server Error.
Internet Information Services (IIS)

url :

index.php?gallery=2&theme=dark

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Jimmy Wu

According to this site:
53

The IIS user may not have execute privileges to C:\php\php5.dll and it should work if you give access to that user.

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michel336265

My hosting provider will not do this, is there an other way to solve this problem? If not I have a product which I can not use.

Michel

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Jimmy Wu

It could be that the process timed out. You could try to see if your hosting provider will be willing to increase the time for processes before timing out.

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michel336265

Hi,

The time is set on 60 seconds and the provider will not make this any higher. There is something wrong in the script they told me. When trying to open the page it also uses a great amount of cpu.

how to go further now?

michel

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Jimmy Wu

Do you have any other PHP pages running on the server that you can view? Are any of the other previews working?

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michel336265

No I only use power gallery on the site.

None off the created albums are working :(

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Jimmy Wu

Create a PHP info page and put it on your server and send me the link. You will just have to add this to a page to create a php info page:
<?php phpinfo(); ?>

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