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Installation Wizard Issue - Step 2

Thread began 3/16/2010 5:41 am by dogeil349967 | Last modified 3/16/2010 11:06 am by Jimmy Wu | 1080 views | 2 replies |

3/16/2010 5:41 am | #1 dogeil349967

Installation Wizard Issue - Step 2

When setting up our store we've entered the information for the database, but upon hitting the Next Step, we get the following error screen. Any ideas??

Warning: mysql_pconnect() [function.mysql-pconnect]: Access denied for user 'dbo320752652'@'74.208.180.90' (using password: YES) in /homepages/12/d319251460/htdocs/PowerStore/Connections/PowerStoreConnection.php on line 9

Fatal error: Access denied for user 'dbo320752652'@'74.208.180.90' (using password: YES) in /homepages/12/d319251460/htdocs/PowerStore/Connections/PowerStoreConnection.php on line 9

Duane

3/16/2010 10:00 am | #2 Wasntme

Hi Duane,

Create a new user and then update the PowerStoreConnection.php. This worked for me.

3/16/2010 11:06 am | #3 Jimmy Wu

This is an error with the login information that you provided. Make sure that you are using the correct login information. Make sure that you did set a password when you were setting up your database. If not, you should create a new user with a password like wasntme said or add a password to the existing user. Then try running that step in the install again.

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