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trying to do ANYTHING NEED HELP NOW

Thread began 3/11/2010 2:03 pm by mad233933 | Last modified 3/21/2010 6:01 pm by Ray Borduin | 913 views | 5 replies |

mad233933

trying to do ANYTHING NEED HELP NOW

Team,
Trying to work with Security Assist and getting somewhere. I've had the app for a few months now and with about 40 hours of work i have about 10% of what i need to have done, done.

I would like to speed up the process.

I DO NOT WANT TO SPEND ANOTHER FORTY HOURS SENDING EMAILS BACK TO YOU.

if you look in my purchase history you'll see that i've made several purchases from you.

NONE, ABSOLUTELY NONE, I MEAN ZERO, NADA OF YOUR APPLICATIONS HAVE EVER WORKED. NEVER WORKED, WONT WORK.

THIS IS YOUR LAST CHANCE.

I WANT A PHONE CALL AND A GO TO MEETING TO PROVE TO ME THAT ANY OF YOUR APPLICATIONS HAVE EVER WORKED.

WE WILL WORK WITH SECURITY ASSIST.

I EXPECT AN EMAIL TO webteam@donaldson-group.com, with a phone number that we can call on Monday March 15. Or, an email to webteam@donaldson-group.com asking for a phone number that you can call.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
login.php

I do not see any other posts from you letting us know that you are having problems.
You only need to ask for assistance to receive our help.
If you are having problems with our products, we are happy to help you become successful.

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mad233933

will i be hearing from you today/

will i be hearing from you today?

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Jimmy Wu

From the backend ticket, it looks like Jason plans to call you today.

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Jason ByrnesWebAssist

I tried calling but you where not available to take a call.

Please respond to your back-end ticket to let me know when you will be available next.

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Ray BorduinWebAssist

WebAssist offers a 15 Day Money Back Guarantee for our Dreamweaver extensions. Looks like you didn't read the forums or the refund policy... maybe a trend here did you read the help?

It looks like our support staff has tried to call you by phone to work with you directly. You don't describe the problem you are having, just your feelings, perhaps if you gave more details on the specific problem you are having somebody can help.

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