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Awoid Universal emails to be seen as spam

Thread began 3/11/2010 2:03 am by leo.angart245561 | Last modified 3/11/2010 1:55 pm by Jason Byrnes | 634 views | 1 replies |

leo.angart245561

Awoid Universal emails to be seen as spam

Hi,

Is there a way to prevent Universal Emails to be diverted to the spam file?
Everything is working perfectly except the email is found in the spam file.

Thanks

Leo Angart

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Jason ByrnesWebAssist

It is imposible to say un;less we know why the email is being considered spam by the spam filter.
Here are some common causes:
1) If you are sending an HTML email, you must also create a text version. On the body tab, go to the text section and use the pencil edit icon to create a text based message.


2) some spam filters will trigger based on the from address. If the from address includes "sales" or "support" they may be treated as spam. for example: sales@mydomain.com

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