Upload Memory Error

PS3, Mac

I uploaded a basic photo (3072x2304 - 2,852,603 bytes - JPG) and was given the following error:

Fatal error: Out of memory (allocated 32768000) (tried to allocate 12288 bytes) in /homepages/20/d316463428/htdocs/WA_DigitalFilePro/HelperPHP.php on line 861

I did not find any thing specifically in the threads covering this error. It looks like I need to change line 861, but not sure what or how to do this.

Any suggestions? Thanks.

This is probably more likely do to an issue with your hosting provider where there is not enough memory allocated to your hosting account for some complex scripts that require more.

Who do you host through? And you should run a test php file to see what kind of memory is allowable. You may need to get your host to give you more memory.

Regards

Thanks for the input. I use 1&1, a server recommended by WebAssist. Thus, I would find it strange that they would recommend a server with such limited capacity.

Also, please tell me how to run a test php file to see what kind of memory is allowable.

Given you are volunteering your expertise, I appreciate your help all the more. Thanks Again!

I think you're looking for the phpinfo page. Open a simple text editor like notepad and past

<?php
phpinfo();
?>

Save as phpinfo.php and upload to your server. Then browse to this page through your browser.

Using Textwrangler and searching for line 861 I found

$src = imagecreatefromjpeg($imageFilePath);

Not sure how this would create a memory error.

After talking to 1&1 support we agreed the issue was on my end.

After reducing the photo dimension size the upload was successful. A reduction from 2304x3072 to 439x716 works. Maybe the size could be larger, I have not tried. But this is where the issue lied.

Hope this solved problem helps anyone having the same issue.

It's not totally on your end... because of what you just described tells me that they have the PHP settings set to size lower than can handle a picture over 8 MB. And it also means (and probably for security and performance reasons) that they would not be willing to increase it. So, yes, on your end - you'll need to reduce the size of the files before uploading. But, I will say that some hosts will increase it for you and many even allow uploads up to 25 MB by default.