no PalettePicker in Window menue

Hi,

After installing PalettePicker, i cannot see the PalettePicker on Window menu. It should be there I think. I uninstalled and reinstalled several times, but same result. please help.
I'm using Dreamweaver CS4.

You should have the panel available from the window menu, to be sure you are checking the correct place I have added a screen shot to compare to.

If you do not have it here there may be a problem with the install. When you installed did you choose 'yes to all' when asked to overwrite any existing files? You should always choose yes to this.

Do you have a page open when you try to add the panel, you should try this as well.

If you do not get the panel no matter what you are trying there might be a corruption somewhere. The first thing to try is to clear the cache file if this is the case, the next thing to do would be to rename your config folder if clearing the cache does not work. Here are steps to take for both of these:

delete cache file
common_installation_issues.pdf

rename config
showpost.php?p=12293&postcount=2

Thank you for your kind explanation. However, unfortunately, both delete cache file and rename config do not work. It's very frustrating. My computer is vista x64, and i wonder if the problem has something to do with it.

I have opened a ticket for you on this issue. To check the status of the ticket or update it login and visit your support history.

supporthistory.php

I got the same problems
win7 64bit

Have you tried the methods listed in the previous post to try and resolve this:

  If you do not get the panel no matter what you are trying there might be a corruption somewhere. The first thing to try is to clear the cache file if this is the case, the next thing to do would be to rename your config folder if clearing the cache does not work. Here are steps to take for both of these:

delete cache file
common_installation_issues.pdf

rename config
showpost.php?p=12293&postcount=2  

If you have tried these things and still have this problem please let us know so we can look into this further.

Hello

After installing paletter picker, I got this message
error occured while processing: error code 404

I have tried deleting the cache but I still have the same problem
eladgraphics

What version of Palette picker?

What other extensions, including version numbers are installed?

What is your OS?

What Dreamweaver version are you using?

Hello Jason
I am sorry I did not provide you with those necessaries info.

palette picket 1.0.5
data bridge 1.0.8
design ext.1.1.1
ecart 5.0.8

windows 7

dreamweaver 6

thanks for your time

Same question

the stand alone pallete picker is not compatible with DW CS6.

It has been integrated into the free tools extension:
free-tools/

You will need to use that version with DW CS6

First, reset the workspace layout in DW:
go to Window -> Work Space layout -> Reset '<your layout name>'

and Delete the Dreamweaver Cache file from the users configuration folder:
common_installation_issues.php


Then uninstall Palette picker from the extension manager and install Free tools.