JS Error

I have installed siteAssist on my imac ppc / CS3.

I am receiving this error when trying to use siteAssist.

"While executing onLoad in wasap_wizard.htm a java script error occurred."

Dreamweaver then freezes and I need to force quit.

what can I do.

Before responding to this I have tried. Deleting the Cash file..etc.

make sure you have completed the following steps before running the site assist professional wizard:
1) Create a Site with in Dreamweaver

2) Create a new page and save it to your Dreamweaver site.

3) Have that page open in Dreamweaver.



NOTE:
When deleting the Dreamweaver cache file, make sure that Dreamweaver is closed.
In some cases, you may need to restart the computer and delete the cache a second time.

Thanks for the suggestions Jason
I have tried your suggestions, however the problem is still occurring.

Step 1: Done
Step 2 Done
Step 3: Done
Cash files deleted and computer restarted many times.

After I receive the error message Dreamwaver freezes and I need to force quit. Perhaps this will give some insight on to what is going on.

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
login.php

Thanks for creating a ticket.

I submitted my phone number and available time. but no one has contacted me.

its now going an hour past time. Not sure if this is normal.

Hello I would like to get this issue resolved. Can you let me know when you would be available to go over the problem.

I will try to schedule my time around your availability.