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Crash when i try to apply sha1

Thread began 2/17/2010 5:51 pm by Miguel | Last modified 4/07/2010 1:40 pm by Jason Byrnes | 1499 views | 10 replies |

Miguel

Crash when i try to apply sha1

Hello i need help i have try looking on the forums before i post this but no luck, my security assist crash when i select the password field click on the thunder icon to open the options i select the password field form then i apply sha1 format to it, when i click OK, dreamweaver just crashes and close, i have windows 7 and cs4 with supersuite all updated, i also have addt just in case.

I have try to clear the cache.dat also didnt work, it just crashes when i try to apply password encryption, help i have over 2 years with webassist supersuite and this was the first time i try to use the security assist due to the lack of addt now wiith php 5.3, going crazy here.

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Miguel

Tech support around?

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Jason ByrnesWebAssist

Tech support hours are 9am - 5pm PST (GMT -8) Monday through Friday.



What version of SecurityAssist do you have installed. Please make sure it is the latest version that is available from the download center.

Try Uninstalling SecurityAssist from the extension manage, make sure Dreamweaver is closed when you do this.

Then delete the Dreamweaver cache file from the users configuration folder:
common_installation_issues.pdf


then download the latest version of SecurityAssist from the download center and re install it.

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Miguel

Originally Said By: Jason Byrnes
  Tech support hours are 9am - 5pm PST (GMT -8) Monday through Friday.



What version of SecurityAssist do you have installed. Please make sure it is the latest version that is available from the download center.

Try Uninstalling SecurityAssist from the extension manage, make sure Dreamweaver is closed when you do this.

Then delete the Dreamweaver cache file from the users configuration folder:
common_installation_issues.pdf


then download the latest version of SecurityAssist from the download center and re install it.  




did that already have version 1.1.8 fresh installed since i upgraded to windows 7 past month i had to install everything new dreamweaver and webassist products, but i also gave a try unistalling security assist and installing it again it keeps happening it crashes dreamweaver when i try to apply sha1 to a password field the rest ecart, data assist, ccs sculpture wich are the things i most use work fine, what else can i do help.


I attached pictures of what happens i select the password field clic on the thunder icon, then i select the field there and then select the format to sha1 and when clic Ok it goes to the 2.jpg

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
login.php

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Miguel

Thank you Jason hope theres a solution i really want to start using all my webassist suite, and its frustrating when this happens

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Miguel

Thank you jason for the tech support and sorry i misunderstood the tutorial, i might sit down and try to traduce them all when i get some free time, thanks again for the quality on the tech support

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Jason ByrnesWebAssist

No worries.

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Miguel

ok now i see what you where telling me i just discovered some flash movies that exlain i was reading all the pdf files wich i get to download from my account user page, i didnt see those flash move but i had readed all the downloadable pdf files guess i have to search better next time thanks again.

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Andrew Read

Same issue!

I seem to be having the same issue... what was the solution?

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