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Contact Form Not Working

Thread began 2/14/2010 4:22 pm by tim309807 | Last modified 8/23/2010 11:26 am by Jason Byrnes | 3874 views | 12 replies |

tim309807

Contact Form Not Working

Hello,

I've looked over the documentation and searched the forum, but I can't find anything that helps. My form returns the thank you page, but I never get the email. Can someone take a look and see if I'm missing something? GoDaddy is my host, but I am on Linux and PHP 5. Thanks!
contact.php

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Jason ByrnesWebAssist

For some reason the SMTP server is not relaying the email. you should contact the host to have them look in the SMTP server error logs to see why it is refusing to relay the email

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tim309807

Here is the response I got from GoDaddy:

Thank you for contacting online support. If you use the mail() function in your PHP, you do not need to specify an outgoing mail server. If you are using some other method besides mail() in your PHP code, use relay-hosting.secureserver.net for your relay server.

I assume they are talking about this line in the WA_globals.php file:

$WAGLOBAL_Email_Server = "" ;

I have tried leaving it blank, and using relay-hosting.secureserver.net/ but neither one works.

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Jason ByrnesWebAssist

for go daddy, try using "smtp.secureserver.net" or "smtp.secureserver.net:80" for the smtp server.

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olphil78375910

kinda of related... help still needed though

I talked to yahoo and they said it had nothing to do with the smtp servers... it had to do with where and who the email was coming from.

The only way an email could be sent from the contact page is if i put
XXXX@mydomain-name.com the email had to be coming from my own site name.

So my question is how do I allow the user to enter in their email but have it sent from xxxx@mydomain-name.com

or is there another solution?

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neilo

Hiya olphil,

You could make a change to your WA_Universal_Email/WAUE_contact_1.php file.

Find the line:

$MailFrom = "".((isset($_POST["Email_address"]))?$_POST["Email_address"]:"") ."";

And change it between the quote marks to anything@mydomain-name.com (the first bit can be anything, the mydomain-name.com is obviously the name of the domain you're sending from. So an example of the whole line is:

$MailFrom = "web@mydomain-name.com";

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olphil78375910

Boom!!!

Thanks chief, that worked perfectly. I can finally go to sleep!

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tim309807

still having problems

I don't know how much business I've lost, but I'm getting really frustrated. Back in March, I found that this worked:

$WAGLOBAL_Email_Server = "pop.secureserver.net" ;

And assumed it was working. But when I checked it today, it is not working again. Following Neilo's suggestion, I changed this line to:

$MailFrom = "tim@timfleming.com".
((isset($_POST["Email_address"]))?$_POST["Email_address"]:"") ."";

Still not working!

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Jason ByrnesWebAssist

in the mail_PHP.php file, try changing:

$mailObj = mail($mailTo,$mailSubject,$mailContent,$mailHeader);


to:
$mailObj = mail($mailTo,$mailSubject,$mailContent,$mailHeader, "-f".$mailFrom);


if it is still not working, I would contact the host to see if they can look into the SMTP servers error logs to determine why the email is not being relayed.

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mbarcala413301

WAGLOBAL_Email_Server problem???????

I have the same problem on my yahoo server ($WAGLOBAL_Email_Server = "" ;) Well i mean that i try this three option and I still getting nothing into my email yet??

I did try:
plus.smtp.mail.yahoo.com
plus.smtp.mail.yahoo.com:465

I try to leaved empty and still nothing?

any advice, helpppppp pleaseeee???? :)

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