I get that but I'd like the product they're interested in to be tied to their response.
In other words - if they go to a product I have in all sizes except XXL because I don't stock it, I want them to be able to click on "This item available for special order" or some-such and be sent to a page where they can inquire and have the product information they're interested in on that page.
Without its being there the customer wouldn't know how to define the product they want.
Mick