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Site Security Certificate Expired!!!

Thread began 7/26/2010 7:53 am by pburner64806 | Last modified 7/26/2010 11:45 am by pburner64806 | 1198 views | 3 replies

pburner64806

Site Security Certificate Expired!!!

This is probably not an eCart issue - but HELP PLEASE!

I am the webmaster for pupspetsupply.com

When someone comes to my client's site trying to make a purchase they get an error message that says the following:

"You attempted to reach secure.webassist.com, but the server presented an expired certificate. No information is available to indicate whether that certificate has been compromised since its expiration. This means Google Chrome cannot guarantee that you are communicating with secure.webassist.com and not an attacker. You should not proceed."

We have received similar messages from other browsers also.

You can see the error message by going to this page: pay.cgi

We are losing sales and people are not making purchases. Can you please tell me what is going on???

Site is www.pupspetsupply.com

Paul Burner / pburner at slidearts dot com

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