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worldpay problem

Thread began 7/05/2010 9:43 am by kens.obrien410439 | Last modified 7/06/2010 2:26 pm by kens.obrien410439 | 1542 views | 1 replies

7/05/2010 9:43 amkens.obrien410439

worldpay problem

Hi, I installed ecart today, and have the cart and shop working fine. But, when I have gone through checkout, and click checkout on the confirm.php page, I am getting the following error from worldpay:

Sorry, there was an error in processing this transaction:
The information sent from the merchant's site is invalid or incomplete. Please send the following information to the merchant:

The transaction cannot be processed due to one or more of the following:

* the installation ID field is blank or contains invalid characters
* a different submission protocol is required. For instance, a more secure submission may be required
* the installation number is invalid

Server information 05/Jul/2010 16:30:37 Server ID mg4imsps4p (WPReq-1670203)

ps- I am not a code-monkey, but a photoshop head!

Please help.

Attached Files

confirm.zip

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