close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Credit Card authorization problem

Thread began 6/11/2010 4:12 am by kelly291243 | Last modified 7/21/2010 7:53 am by kelly291243 | 5707 views | 5 replies

kelly291243

Credit Card authorization problem

I have a UK webstore that is set up to take payments through PayPal Website Payments Pro UK. We take credit card payment or PayPal payment. Recently we have not been receiving payments through credit cards and after some testing realised there was a problem when someone wanted to pay with credit card, they would be redirected to the payment failed page.

I have examined the confirm.asp page and in particular the eCart Local Checkout server behavior. I noticed on step 5 'Use PayPal Express Checkout' is unchecked. I was on the understanding that Express Checkout was the credit card payments part.

Would I need to fill in this section in order to get the credit card payments working again? If this is the fault I have no idea what may have changed this to revert back to it's inactive state.

One further question, if someone wishes to pay by debit card then they usually would need to provide a card start date or issue number. I cannot see where this is added to my website.

Hope you can help

Many thanks

Kelly

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...