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file cannot be update. The extention will not be installed

Thread began 5/26/2010 10:28 am by cory1287408035 | Last modified 5/26/2010 5:35 pm by cory1287408035 | 1270 views | 1 replies

5/26/2010 10:28 amcory1287408035

file cannot be update. The extention will not be installed

Hello, yesterday i purchased the extension library and downloaded the files when i attempt to install with adobe extension manager on my laptop i get this error:
"Cannot update a file. The extention will not be installed". When i try it on my desktop it installs properly but when i go to enter the serial number i get a message saying that no internet connection is detected but i am connected to the internet, the serial number is excepted when i enter it but when i click activate it doesn't take. I tried one last time today on my computer at work and they installed fine, however this is not helping me because i need these extensions to be on my laptop and home computer. Please help i'm am lost and losing time and money. Other then the install issues great products. Thanks

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