Originally Said By: Les Crowley
If there is not currently a site on your clients domain, that's probably the reason it was declined. I'm assuming that is the case since you said the site was ready to go live - not that it was live.I know that Paypal will not upgrade to a Paypal Pro account unless there is something there for them to look at. If all that's there is a coming soon or a under construction page - Paypal will always decline.
She also needs to have a verified Business account with them - a checking account debit card is really all she needs for that - not an actual credit card.
Thanks for replying Les! This kind of makes sense from paypals point of view.
Her business is on her paypal account, and the account status has been verified already. We then applied for the payments pro account which hasn't been approved.
The address is - index.php
I've just spoke to paypal, and they said there were 3 main points on why it hasnt been approved;
1) Bank Account - No bank account in her business name
2) Credit rating - yes they said, debit card was acceptable.
3) High Risk - the products of 'vintage clothing' probably are in a high risk category as they may get complaints about them.
They couldnt talk specifics due to security.
Have you heard of any problems trying to get approval before?
