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Return to Checkout Page is Wrong

Thread began 3/11/2010 10:41 am by Tom M | Last modified 3/14/2010 5:22 pm by Tom M | 1359 views | 6 replies

3/11/2010 10:41 amTom M

Return to Checkout Page is Wrong

I am using (or trying to use) PayPal Express Checkout. If a transaction is canceled or otherwise fails for some reason and the user clicks a "return to checkout" link they are presented with the form to enter their credit card info, even though they should only be exposed to the PayPal Express Checkout option.

Screenshot 1 (attached) shows the transaction cancelled page with the "return to checkout" link

Screenshot 2 (attached) shows what is presented to the user when the "return to checkout" link is clicked.

TM

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