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Unable to use UE

Thread began 1/31/2010 10:59 am by msdesign1388986 | Last modified 1/31/2010 1:20 pm by msdesign1388986 | 1024 views | 2 replies


Unable to use UE

I've installed UE & when I go to use it (insert-webassist-universal email) the universal email selection is not lit up & I cannot select it. It does not show up on my WA tab in DW8. I've uninstalled it and re-installed it and still cannot select it. I've deleted the WinFileCache.dat file, uninstalled & re-installed UE & still cannot select it. What is going on? Why can't I use UE? Any and all advice and/or guidance will be greatly appreciated.
Thank you.

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