close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

UPS Shipping Charges Never Change

Thread began 4/29/2009 5:23 pm by robert222776 | Last modified 1/19/2010 7:45 am by robert222776 | 3945 views | 9 replies

judy354182

One UPS shipping charge - multiple items - clarification please.

Originally Said By: Ray Borduin
  Probably the shipping is set to base on the weight field instead of the totalweight field in the shopping cart. It could also be using the value of a single row instead of the ColumnTotal for that column. You would have to look at where the weight was specified to see which of those two it is.  



Hi Ray,
I was trying to follow your answer here because this is an ongoing problem I'm still having with eCart5/UPS total weight...for example 46 lbs. total weight for 7 items with UPS shipping set up, as is, the charge for shipping is $6.34 total.

My questions are:
1. Where do I look to find if the "base" on the weight field instead of total weight?
2. Where would I find the single row - "columnTotal" specifications?

Thanks in advance for your help as always!

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...