Hi,
I am just posting this because I too own three (purchases totaling $299.97), and was dismayed by the offer to anyone for $249.99 and "allowing" as how I could upgrade for $99.99. This was particularly surprising given that I just purchased one during WA's "Sale" for $169.99.
I think the timing of the Solution Suite's introductory pricing was a bad call, and has severely tarnished the company's reputation with existing customers, and WA will hopefully make some form of good faith effort to "make it right."
Further, I left a telephone message for sales late Tuesday, have heard nothing back by either e-mail or telephone, and have been unable to reach them since by telephone.
I am about to send an e-mail to sales and would copy you, but without knowing your address, the basics are set out above, though I must add, this makes me want to request a refund for most of the extensions I purchased during the sale, and cease being a customer.
~ This from a customer who suggested a subscription based system (2006-2007), and whose purchases in the last three years total over $1,000.Rich
