I know the technical level of our Writer has been discussed in other threads so I don't know if it's worth mentioning, but he is not a developer and never has been. Clearly, he's closer to the subject matter, having spent years with WebAssist, learning and writing about the product line, so I'm sure it's challenging to write for all audiences, particularly with the volume of documentation we put out. With your feedback on documentation (as all topics), we will strive to continue to improve. The most helpful feedback one can give is specifics. We will take in all comments, positive and negative, but the general ones are harder to make strides with.