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Known issue (and solution) in eCart 4 with Sage Pay/Protx

Thread began 1/07/2010 12:04 pm by Anna Robinson | Last modified 7/09/2012 10:06 am by Anna Robinson | 17596 views | 6 replies

Anna Robinson

Known issue (and solution) in eCart 4 with Sage Pay/Protx

There was a bug discovered in eCart 4 for the Sage Pay (Protx) VSP Server payment gateway. If you use this payment gateway and have experienced a checkout failure on the verification page, you will want to download the fix. The fix is provided in all 4 server languages via a file in the Download Center that you can just copy/paste to any of your sites that use this payment gateway.

Log in and visit the Download Center. Click on eCart 4; then click on the Known Issues section. Download the related zip file and follow the instructions in the readme file.

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