I do not have any instructions on how to rename the config file. For that matter which config file?
A note of frustration: This is one of the worst tech support services that I have ever experienced. I realize the cost of having a voice service, but at least you guys could have an IM one. I run a non-profit youth program that had one of its websites lost when the ISP went out of business and we did not have a backup. I found an archived version and need to grab it. I have never gotten this program to work and these forum postings are already taking a week and I have no answer. Please either email me or call me or do something so that I can accomplish what I paid for and can get back to saving kids!
