What is the version of the tool that you are working with and what OS and DW version do you use? Also do you have an example URL that we can test with? 
It is the latest version, I have had it a week and only managed to activate it yesterday, I am getting fed up with this software house already. No wonder they dont offer refunds!
Windows 7 and Dreamweaver CS3 have tried on www.cdb.org www.belire.co.uk and www.belire.com so far to no avail


