Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

› WebAssist Forums › Archive › SiteAssist Professional › Site Assist Pro crashes CS4 on Mac

Site Assist Pro crashes CS4 on Mac

Thread began 11/02/2009 10:37 am by mikedesousa77780 | Last modified 3/31/2010 2:05 pm by mikedesousa77780 | 7403 views | 11 replies

11/02/2009 10:37 ammikedesousa77780

Site Assist Pro crashes CS4 on Mac

Hi, I have attempted to use Site Assist Professional 1.7 repeatedly on an iMac:

2.8 Intel Core 2 Duo
4 GB 800 MHz SDRAM
Snow Leapard 10.6.1

Dreamweaver CS4 V10 Build 4117

Unfortunately Site Assist repeatedly crashes. I have a bug report but do not want to post it here and have emailed your team (Laura Savelli) who has the report.

The crash occurs after the new Site Assist site has been defined and the "Finish" button is clicked. The task appears to crash some brief way into the creation of the Site Assist files as a few files are left in the root folder.

I wondered whether my version of Site Assist Professional required updating. Indeed when I visit my account I have an update button for the extension here:

dreamweaver-extensions/

However when I click the upgrade none appears in my Upgrade Centre - not good practice given you're selling professional website extensions...

upgradecenter.php

I look forward to hearing from you.

Kind Regards,

Mike

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now. Build a store, a gallery, or a web-based email solution.