I am baffled! I am unsure how you are disappointed with support. You post a very vague statement saying it doesn't work... I have asked for you to post the page or code so we can help... you reply you have neither and now are disappointed. How can one help you without any details... that's like going to the doctor and not telling him or her what is wrong with you.
But as far as support really is... there's plenty of it here. You have several community experts who offer their time - for free, nonetheless, plus a very committed staff of WebAssist employees who also provide support on here daily.