Thanks
Hello Ray
Thank you for this but it's a little awkward time-wise being in the UK - you are 8 hours behind us!
If it helps I have tried the exmancmd path and it gives me a -411 error.
Quite happy to carry out a manual uninstall / reinstall with instructions if that's an option.
If not would tomorrow (Tuesday) about 11:00am your time be OK for a Skype call?
Many thanks
Steve