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Cart disappears after filling customer address information

Thread began 3/11/2022 10:43 am by Robert Crespo | Last modified 3/18/2022 6:46 am by Robert Crespo | 983 views | 9 replies

3/11/2022 11:04 amRay BorduinWebAssist

They are probably starting at reptilesncritters.com and returning to www.reptilesncritters.com or vice versa... The two versions of the site would have different carts and therefor would be blank on return. The solution is to force use of one or the other so they stay on the same site and have the same cart. You can usually do this from your hosting control panel, or can do it with an .htaccess file.

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