We would love to have more specific information about the problems you are having so we can address and fix them.
I'm not sure what you mean by "un-realizable" and I'm also not sure how Hi-Res monitors coudl cause an issue. Do you have a sample url or screen shot?
We will of course honor our refund policies, but if you would rather have us fix the problem, let us know and we will open a support ticket to investigate and solve the problems you are having.