Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

› WebAssist Forums › eCart › eCart General / Announcements › The merchant login ID or password is invalid or the account is inactive

View all replies to this thread

The merchant login ID or password is invalid or the account is inactive

Thread began 12/21/2019 4:49 pm by tom313187 | Last modified 12/30/2019 2:41 pm by tom313187 | 2477 views | 12 replies

12/23/2019 11:31 amRay BorduinWebAssist

Maybe there is a space in the credentials at the beginning or end. Maybe the credentials aren't live on the authorize.net account. The error seems clear, so something is wrong. I'd probably need a url to reproduce and even access to your authorize.net account to fully debug something like this.

Did this help? Tips are appreciated...

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now. Build a store, a gallery, or a web-based email solution.