Thanks Ray, it looks like in this case, 1 & 1 hosting somehow changed their email routing but didn't tell the customer so everything stopped coming to him. We have now moved the hosting to GoDaddy (potentially still propagating). Can you take a peek at the files attached to make sure that the universal email is set up correctly? I have tested the "contact" form and the "join our crew" form. The "join our crew" is submitting to me (I'm on a bcc), although I haven't gotten comfirmation from my client that it has submitted to him. The "contact" form hasn't come through to me yet which I submitted about 30 minutes ago. Just want to make sure we're doing everything correct on our end.