My customers are getting an error when they first hit the checkout button that says "there was a problem with the shipping address as it was entered"
Can you please help?
My customers are getting an error when they first hit the checkout button that says "there was a problem with the shipping address as it was entered". Problem is they are not entering one and they are not prompted to enter a shipping address prior to this screen. It seem that if they hit "try again" the problem is resolved but many of them are not trying that before giving up or contacting me.
Thanks!