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activation error and extension library

Thread began 10/01/2009 4:57 pm by edrosenthal350859 | Last modified 10/01/2009 5:41 pm by edrosenthal350859 | 1934 views | 1 replies

10/01/2009 4:57 pmedrosenthal350859

activation error and extension library

sorry i didn't know where to post this thread so you might move it.
I had a laptop where i ran the WA extensions (with CS3), and also i had a desktop which also ran the extensions (also CS3).
I recently had a meltdown on the desktop, so now i have a new machine where i installed DW (CS4) and downloaded my products and need to activate the software. According to what i think i read about the extension library, for which i am a subscriber, i think i have the ok to run on two machines. But now when i need to activate the downloaded mxp's, it says i have too many activations, which is only half true, because i am only running on two machines.
How do i resolve this problem?
thanks in advance,
registered user for products...

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