close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

uploads from external source not working in firefox

Thread began 9/25/2009 10:27 am by deafboyz_audio386924 | Last modified 10/09/2009 10:23 am by deafboyz_audio386924 | 9812 views | 20 replies

Eric Mittman

Here is my understanding of what is going on.

Uploading to FireFox or Safari directly from the camera does not seem to work and gives errors about the image format.

Doing the same thing in IE however works ok.

This alone tells me that the problem is not likely in the code for the upload since the code is not affected by the browser and runs the same regardless of what browser is used.

The EXIF format is not a file extension itself, but rather a way of packaging a jpeg so that it can contain more info about the image. The file format used for this type of image is jpg.

Since you can move the image files from the camera to the machine and get them to upload correctly this tells me that the most likely problem is retrieving the files directly from that location for these browsers. I'm not sure why it would not be able to do this but it probably has to do with how the browser moves the file temporarily or something like that.

If the problem is not the script that is doing the upload it is not an issue that we would be able to fix by updating the script. I know this is not the answer you are looking for but I think your best bet would be to just move the images from the camera to your hard drive before attempting to upload them.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...