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eCart email receipt is not working, we haven't changed anything on the site in months

Thread began 8/02/2016 1:13 pm by marsha431457 | Last modified 8/05/2016 3:01 pm by marsha431457 | 2724 views | 12 replies

marsha431457

eCart email receipt is not working, we haven't changed anything on the site in months

Our client (http://www.bandofhonor.com/) is no longer getting his eCart email receipts. We have not changed anything on this site or about the cart in many months. We have tested it and reproduced the problem but have no idea why it is not generating the receipt. A second problem is that the discount coupon is not resetting after one use.

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