Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

› WebAssist Forums › eCart › eCart General / Announcements › eCart crashing when discount added

View all replies to this thread

eCart crashing when discount added

Thread began 3/15/2016 9:23 am by jlowery | Last modified 3/15/2016 2:02 pm by jlowery | 1033 views | 5 replies

3/15/2016 9:23 amjlowery

eCart crashing when discount added

I'm getting a consistent crash when adding a discount rule to eCart. I'm running version 5.0.7 on DW CS6. I'm trying to give 15% off the sub-total if one of 3 different items is in the cart.
My steps:
1. Open eCart object.
2. On Discount tab, name discount "Flash Sale" (I also tried "Flash-Sale")
3. For triggers choose when specific item is in cart. Use OR to identify items with ID # 1, 2, and 3.
4. For calculation, choose Apply to subtotal. Make is Minus 15%. (I also tried times .15)
5. Click OK.

The edit dialog disappears and I see the beach-ball for about 30 seconds and then a crash. I'm 3 for 3 now.

What to do? If possible, I'd rather not upgrade to version 6 at this time - just looking for a quick fix to get this up and running for client.

Thanks!

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now. Build a store, a gallery, or a web-based email solution.