close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Spinning Wheel during checkout.

Thread began 11/10/2015 8:55 am by joerg431091 | Last modified 3/15/2016 2:13 pm by joerg431091 | 2944 views | 13 replies

joerg431091

Spinning Wheel during checkout.

I am fighting with this problem since quite some time and can not pin-point what the problem might be. So I am hoping that someone has an idea.

The problem is that after entering the billing and shipping information on the checkout.php page and clicking continue - the “Please Wait” spinning wheel keeps spinning without anything happening.

My biggest problem is that it does not happen always so every time someone is trying to help they are not able to re-create the problem.

I thought it might be a browser or a server response problem but it happens across all browsers. I also suspected a conflict with another code and unstripped the pages completely from all templates with only the raw eCart code with the same problem.

I am running eCart 6.1.1 and just re-did the checkout wizard a view days ago.

Any thoughts are very much appreciated.

Best,
Joerg

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...