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If customer goes through checkout and gets to PayPal and is sent to failure page, how can I be notified what problem the customer experienced?

Thread began 8/31/2015 6:23 pm by JBWebWorks | Last modified 9/04/2015 10:17 am by JBWebWorks | 1335 views | 11 replies

JBWebWorks

Ray,
In the paypal account for this site, there is the place to tell paypal where to redirect if payment is successful, but i don't see a place to tell paypal where to redirect if transaction failed.
When testing and i get to paypal and click 'cancel and return to ', it goes to the cart and shows cart empty. Not sure if that is because checkout_failure page redirects to cart if empty? I changed that to stay on checkout_failure page but it still goes to the cart page.

If a person is trying to pay through paypal and the transaction fails, i want to be notified somehow from the checkout_failure page about that information. The customer name, email and error reason.
Can that be done?

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