I will try updating the cart details calculation first (hope I can figure out how to do that). The success page was working from our other 3 order pages, so I guess I need to check to make sure that is still the case (don't know why it would've changed). If that doesn't work I will ask the boss again about the support ticket. He is not inclined to spend any more money on this, it is already WAY over budget. It doesn't seem like your tutorials or help documentation apply to our situation very often.