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Not getting my email results from my form

Thread began 9/26/2014 10:01 am by frank375703 | Last modified 9/27/2014 11:46 am by frank375703 | 3578 views | 11 replies

frank375703

Not getting my email results from my form

I have a online survey form I created and when I first tested it, I received an email with the results. As the client already has an appointment form on their site and has a custom email template formatted with their branding, I wanted to provide them with the same for this form. I am not receiving the email with results. What am I doing wrong?

Here is the link to the form I just created that I am not getting the results for: http://www.redbankradiology.com/survey.php
Here is the link to a previous form that is on their site and functioning correctly: http://www.redbankradiology.com/appointments.php

I found a pho email script online to use as a test to make sure I was getting email results. Here is the link to that. http://www.redbankradiology.com/samplemail.php

I received the email results from the sample above so the issue can't be my hosting server (i assume).

On my email results template (Blank_5_survey.php) after not getting my email results, i did change the the form name from "RBR_submit" to "RBR_submit_x" on line 6.

$remove[] = "RBR_submit_x";

On survey.php, line 4 i see this code:
if ((isset($_POST["RBR_submit"]) || isset($_POST["RBR_submit_x"]))) {

My client is pushing me to have this form up today. All I need to do is get the email results, which before I customized the email template, I did receive. Please let me know what I am doing wrong.

Thanks,
Frank

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