I see the 4 results, I Am not able to reproduce what the client sees. perhaps have them try to use a different browser like Fire Fox, or clear the browsers cache.
In these results, I am seeing 4 results, where if i pull the admin report, i am seeing 8.
on the results page, you have a group by clause for the recordset:
GROUP BY DetailStudentL, DetailStudentF
this group by does not exist on the report page.