If you lose time using the product, then I would suggest not using them. 
Its a tad late to find out somethings not working - after you've installed it
If you want me to do it for you I'll connect to your computer and update it for you. Like I said it takes about a minute. 
Its not about fixing a product I purchased from you this end. Its about you fixing the product and resupplying.
Please send a sample URL with the iRite issue in IE8. I will look into it further. 
Too late - have had to take remedial action and update it myself. Please talk to your engineers who confirmed to issue.


