close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

SagePay error affecting US customers

Thread began 5/09/2014 4:01 pm by Steve E | Last modified 5/14/2014 1:18 pm by Steve E | 5133 views | 7 replies

Steve E

SagePay error affecting US customers

Hi Guys,
I hope you are all well it seems a long time ago since I had to post anything here but I am up against the clock on this one, I have a live site which I used ECart5 it was built at the beginning of last year, We have started getting problems relating to US sales, I believe it is to do with the Sage Pay Protx_VSPForm.php

Sage Pay error: Status: MALFORMED 3147 : The BillingState field is required,

I have examined the error and found that several other shopping cart vendors have encountered the same issues and have released fixes,
I have purchased ECart6 but I am currently working full time as a front-end developer for a digital agency based in London and as the cart is quite heavily customised I do not really have the time to run through the whole process again.

I have inspected the Protx_VSPForm.php form and believe the best solution would be to add the BillingState field and associate it with the value from the confirmation page for Billing address State/ County (state_province) and pass this across to Sage Pay, (at the moment I believe we are storing that value in the dB and retrieving it when we get the call back from Sage Pay.)

As the site is live I need to apply a fix quickly and efficiently I have attached the files for your attention please could you take a look and advise me of the best fix for this.

Thanks in advance

Steve,

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...