Opening Tickets
I really hate trying to find solutions to my problems here on the free forum and then find at the bottom of a thread where a Webassist employee says they are going to open a ticket and then it drops off after that unless you are the person the ticket was opened for. Can we begin a new practice where we try to keep things out in the open so we all can see the contents of the solutions that might have been discussed in the ticket to that one user?